Privacy Policy

Effective Date: 9th December 2024

Safalta Academy (“we,” “our,” or “us”) operates the website www.safaltaacademy.com (the “Website”). We are committed to protecting the privacy of our students, learners, and website visitors (“you,” “your”). This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Information

The data controller responsible for your personal data is:
Business Name: Safalta Academy
Address: [Address]
Email: info@safaltaacademy.com

2. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide to Us

  • Registration Information: Name, email address, phone number, postal address.
  • Payment Information: Billing address, payment card details (processed securely via a third-party payment processor).
  • Course Preferences: Your selected courses and any feedback you provide.

b. Information We Collect Automatically

  • Cookies and Tracking Technologies: IP address, browser type, device information, and browsing behavior on the Website.
  • Usage Data: Interaction data with courses, login details, and session duration.

c. Information from Third Parties

  • Data from payment gateways for processing payments.

3. How We Use Your Information

We use your personal data for the following purposes:

  1. To Provide and Manage Our Services

    • Registering you for courses.
    • Processing payments and delivering educational content.

  2. To Communicate with You

    • Sending account updates, newsletters, and promotional content (with your consent).
    • Responding to inquiries and providing support.

  3. To Improve Our Website

    • Analyzing usage patterns to optimize user experience.

  4. To Comply with Legal Obligations

    • Maintaining records for tax purposes.
    • Preventing fraud and ensuring security.

4. Legal Basis for Processing Personal Data

Under the GDPR, our legal basis for collecting and processing your data includes:

  • Performance of a Contract: To provide the courses you purchase.
  • Legitimate Interests: To improve our services and manage customer relationships.
  • Consent: For email marketing and cookies where applicable.
  • Legal Compliance: To meet our legal and regulatory obligations.

5. Sharing Your Data

We may share your personal data with:

  • Payment Processors: For secure transaction processing.
  • Service Providers: For email delivery, website hosting, and analytics services.
  • Legal Authorities: When required to comply with applicable laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights Under GDPR

As a user in the EU, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data (subject to legal obligations).
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Data Portability: Receive your data in a machine-readable format.
  • Right to Object: Opt out of direct marketing or data processing based on legitimate interests.
  • Right to Withdraw Consent: Revoke consent for processing at any time.

To exercise these rights, contact us at info@safaltaacademy.com.

8. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience.
  • Monitor site performance.
  • Provide tailored content.

You can manage cookies through your browser settings. For more details, review our [Cookie Policy].

9. Security of Your Data

We implement robust technical and organizational measures to safeguard your personal data, including encryption, access controls, and secure storage.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as standard contractual clauses, to protect your privacy.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:
Email: info@safaltaacademy.com
Address: [Address]